About Us
Initially embarking within the pharmaceutical and nutraceutical consumer sphere, Capital Debt Collection swiftly discerned a burgeoning demand for debt retrieval services among institutions. Recognising this burgeoning landscape, we made a strategic decision to pivot and align our brand with this newfound opportunity.
Our services are tailored to meet the needs of each client, whether you are an individual who needs help collecting a personal debt or a business seeking assistance with commercial debt recovery. We use a combination of tried-and-true methods and the latest technology to ensure the most effective debt collection process for our clients.
Our vision is anchored in leveraging our established success to expand our services, with a focused objective of venturing into debt collection within retail, medical, and educational institutions. This evolution signifies not only a progressive step for our company but also a commitment to meeting the diverse needs of a broader clientele base.
We understand that dealing with debt collection can be stressful and overwhelming, which is why we strive to provide a hassle-free and stress-free experience. Our team is dedicated to handling your case with the utmost professionalism and respect, and we are always available to answer any questions or concerns you may have.
Don’t let unpaid debts continue to weigh you down. Let Capital Debt Collection help you get back on track. Contact us today to learn more about our services and how we can help you recover your debts quickly and efficiently.
Capital Debt Collection is a registered debt collector with the Council for Debt Collectors – Council No: 00128466/22
Our mission statement
Empowering financial recovery through ethical and compassionate debt resolution, CDC is committed to ensuring fair outcomes for all stakeholders, including both businesses and debtors. We prioritise understanding each case’s unique circumstances to tailor solutions that promote respectful and positive resolutions.
We believe open communication and transparency are key to building trust with clients and stakeholders. By keeping all parties informed, we ensure successful outcomes while preserving the dignity and integrity of everyone involved.
our values
Empathy
Our approach is rooted in compassion, ensuring respectful communication that helps resolve debts without added pressure.
Competence
With a skilled team and proven strategies, we deliver efficient, compliant debt recovery solutions. Our expertise ensures optimal results while maintaining professionalism throughout the process.
Persistency
We don’t give up. Our consistent followups and methodical approach ensure that every debt is given the attention it needs, helping clients recover their funds in a timely manner.
Honour
Integrity is at the core of our operations. We hold ourselves to the highest ethical standards, ensuring fair and respectful treatment for all parties involved in the debt recovery process.
Consistency
Our clients trust us to deliver reliable outcomes. Whether we’re handling one case or many, we approach each situation with the same level of dedication and professionalism.
Integrity
Transparency and honesty are the foundations of our relationships. We adhere to legal and ethical practices, providing clients with clear and accurate updates every step of the way.
Transparency
We believe in open communication with our clients and debtors. Our processes are straight forward, with clear reporting and honest conversations that build trust and foster resolution.
Ethical
We operate with a strong sense of responsibility. Our ethical approach ensures that debt collection is conducted with fairness, safeguarding the dignity of all parties and maintaining our clients’ reputations.